Refund policy

Exchanges are available if a different size is needed.

Returns are available if unsatisfied with my product. Please contact me at "sales@tikicollars.com" within 5 days of receiving your order. Items must be returned in original, unused condition for full refund within 14 days from contact. Refund will be issued upon returned item.

Customer is responsible for return shipping.

Custom orders are not refundable unless it is an error on our part.